Terms of Service

This website is operated by Smith. Throughout the website, the terms “we,” “us,” and “our” refer to Smith. By visiting our website, browsing our products, placing an order, creating an account, or using any of our services, you agree to be bound by these Terms of Service.

Please read these Terms carefully before using our website. If you do not agree with these Terms, you should not use our website or purchase products from Smith.

Online Store Terms

By using our website, you confirm that you are at least the age of majority in your place of residence or that you are using the website with permission from a parent or legal guardian.

You agree not to use our website, products, or services for any illegal, harmful, fraudulent, abusive, or unauthorized purpose.

You must not transmit viruses, malware, harmful code, or anything that may damage, interrupt, or interfere with the operation of our website, services, systems, or other users.

General Conditions

Smith reserves the right to refuse service to anyone for any reason permitted by law.

We may limit, suspend, or terminate access to our website or services if we believe a customer has violated these Terms, misused the website, attempted fraud, abused promotions, submitted false information, or engaged in harmful activity.

You agree not to copy, reproduce, duplicate, sell, resell, scrape, exploit, or misuse any part of the website, products, images, descriptions, branding, content, or services without written permission from Smith.

Product Information

Smith makes reasonable efforts to display product names, images, colors, sizes, features, descriptions, prices, and availability accurately. However, colors may appear differently depending on your device, screen settings, lighting, or display quality.

Product descriptions, prices, promotions, offers, and availability may change at any time without notice.

Smith reserves the right to limit product quantities, discontinue products, update product information, correct errors, cancel orders, or refuse orders where necessary.

Pricing and Promotions

All prices are displayed on the website and may change at any time without notice.

Promotional codes, discounts, bundle offers, sale prices, and free shipping offers are subject to availability and may be changed, limited, or ended at any time.

Promotional codes must be entered before checkout is completed. Discounts cannot be applied retroactively after an order has been placed.

Smith reserves the right to cancel or adjust orders that appear to involve pricing errors, promotion misuse, unauthorized discount use, or fraudulent activity.

Orders and Payment

When placing an order, you agree to provide accurate, complete, and current billing, shipping, contact, and payment information.

All orders are subject to acceptance, availability, and payment approval. Receiving an order confirmation does not guarantee final acceptance of the order.

Smith may cancel or refuse an order if the product is unavailable, payment fails, fraud is suspected, information is incomplete or incorrect, the shipping address is invalid, or there is an error in pricing, product information, or availability.

Payments are processed securely by third-party payment providers. Smith does not store full credit card numbers or complete payment credentials on our own systems.

Shipping and Delivery

Shipping terms, estimated delivery times, tracking, customs responsibilities, and delivery conditions are explained in the Smith Shipping Policy.

Delivery times are estimates only and are not guaranteed. Smith is not responsible for delays caused by shipping carriers, customs authorities, weather, public holidays, incorrect addresses, failed delivery attempts, or events outside our control.

Returns and Refunds

Returns, refunds, exchanges, damaged items, defective items, and order issues are handled according to the Smith Return and Refund Policy.

Customers are responsible for reviewing the Return and Refund Policy before requesting a return or sending any item back to Smith.

Accuracy of Customer Information

You agree to keep your account information, billing information, shipping address, email address, and phone number accurate and up to date.

Smith is not responsible for delays, failed deliveries, lost packages, missed communications, or order issues caused by incorrect, incomplete, or outdated customer information.

Account Responsibility

If you create an account on our website, you are responsible for maintaining the confidentiality of your login details, password, and account activity.

You agree to notify Smith if you believe your account has been accessed without authorization.

Smith is not responsible for losses caused by unauthorized account access resulting from a customer’s failure to protect login information.

Third-Party Services and Links

Our website may include third-party links, tools, apps, payment services, shipping services, social media platforms, analytics services, or other external resources.

Smith is not responsible for third-party websites, services, content, policies, security practices, products, or actions. Customers should review third-party terms and privacy policies before using them.

User Reviews, Feedback, and Submissions

Customers may be able to submit reviews, comments, photos, feedback, suggestions, or other content to Smith.

By submitting content, you grant Smith permission to use, display, reproduce, edit, publish, translate, distribute, and share that content for business, website, marketing, advertising, and promotional purposes.

You agree not to submit content that is false, illegal, offensive, abusive, defamatory, misleading, harmful, obscene, threatening, discriminatory, or that violates the rights of another person or business.

Smith may remove, edit, or refuse submitted content at any time.

Intellectual Property

All content on the Smith website, including logos, product images, text, graphics, icons, videos, designs, branding, layout, product descriptions, and website materials, is owned by Smith or licensed to Smith.

Customers may not use, copy, reproduce, distribute, modify, sell, or exploit Smith intellectual property without written permission.

Prohibited Uses

You are prohibited from using the website, products, or services to commit fraud, violate laws, infringe intellectual property rights, harass or abuse others, submit false or misleading information, upload harmful code, interfere with website security, collect customer data, spam users, misuse promotions, attempt unauthorized access, or damage the reputation, operations, or systems of Smith.

Smith reserves the right to terminate access to our website or services for any prohibited use.

Disclaimer of Warranties

Our website, products, and services are provided on an “as available” basis.

Smith does not guarantee that the website will always be uninterrupted, secure, error-free, or free from technical issues. We do not guarantee that all product descriptions, images, prices, or availability information will always be completely accurate, although we make reasonable efforts to keep information updated.

Products are provided according to the descriptions shown on the website. Smith does not guarantee that every product will meet every customer’s individual expectations, preferences, or intended use.

Limitation of Liability

To the fullest extent permitted by law, Smith is not liable for indirect, incidental, special, punitive, or consequential damages arising from the use of our website, products, services, payment systems, shipping services, or third-party links.

Nothing in these Terms limits any rights that cannot be excluded under applicable consumer protection laws.

Indemnification

You agree to indemnify and hold Smith harmless from any claims, losses, damages, liabilities, costs, or expenses arising from your violation of these Terms, misuse of the website, fraudulent activity, unlawful conduct, submitted content, or infringement of third-party rights.

Force Majeure

Smith is not responsible for delays, failures, or inability to perform obligations caused by events outside our reasonable control. These events may include natural disasters, carrier delays, customs delays, labor disputes, supply chain disruptions, technical failures, power outages, government actions, public emergencies, or other unexpected events.

Changes to These Terms

Smith may update, change, or replace these Terms of Service at any time by posting the updated version on our website.

Continued use of our website after changes are posted means the customer accepts the updated Terms.

Governing Law

These Terms are governed by the laws applicable to the operation of Smith’s online store and the customer protections available in the customer’s location.

Customers may have additional rights under local consumer protection laws.

Contact

For questions about these Terms of Service, customers may contact Smith through the Contact page on our website.